This Privacy Policy describes how lasicilyanawines.co.uk (“La Sicilyana Wines”, “we”, “our”, or “the Site”) collects, uses, and discloses your personal information when you visit our website or make a purchase.

Collecting Personal Information

We collect information to process your orders, operate our website, and improve your shopping experience. “Personal Information” refers to any information that can identify an individual.

Device Information

• Examples of Personal Information collected: IP address, browser type, time zone, cookie data, pages viewed, and how you interact with the Site.
• Purpose of collection: to load the Site correctly and perform analytics to improve functionality.
• Source of collection: collected automatically via cookies, log files, tags, and pixels.
• Disclosure for a business purpose: shared with Shopify and analytics providers such as Google Analytics.

Order Information

• Examples of Personal Information collected: name, billing and shipping address, email, phone number, and payment details (credit/debit card information, Shop Pay, Apple Pay, Google Pay).
• Purpose of collection: fulfilling orders (processing payments, shipping, order confirmations), fraud prevention and risk screening, and communicating with you (if opted in).
• Source of collection: collected directly from you.
• Disclosure for a business purpose: shared with Shopify, payment processors, and shipping partners.

Customer Support Information

• Examples of Personal Information collected: information provided during customer service interactions.
• Purpose of collection: to provide customer support.
• Source of collection: collected directly from you.
• Disclosure for a business purpose: Shopify and email service providers, if needed.

Minors

Because we sell alcohol, you must be 18 or older to use our Site or make purchases. We do not knowingly collect information from individuals under 18.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services. These include:

• Shopify (store host)
• Payment providers
• Shipping carriers
• Analytics providers
• Legal authorities when required

Behavioural Advertising

We may use tools such as Google Analytics and advertising platforms to understand customer behaviour and show relevant advertisements.

You can opt out of targeted advertising here:

• Facebook
• Google
• Digital Advertising Alliance (General Opt-Out)

Using Personal Information

We use your personal information to:

• Offer and deliver products
• Process payments
• Provide customer support
• Improve our services
• Send marketing updates (if opted in)

Lawful Basis (GDPR – UK & EU)

We process information under the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests

Retention

We retain order information unless you request deletion.

Automatic decision-making

We do not engage in automated decision-making that has a legal or significant impact. Shopify may use limited automated fraud screening.

Your Rights (UK & EU GDPR)

You may request the following regarding your Personal Information:

• Access
• Corrections
• Deletion
• Objection to processing
• Data portability

To exercise these rights, contact us using the details below.

Email: laura@lasicilyanawines.co.uk
Address: 20-22 Perth Road, Scone, Perth, Scotland, PH2 6JJ

Cookies

Cookies help store preferences, track usage, and improve your experience. You may disable cookies in your browser settings.

Contact

For privacy concerns or requests, please contact us at:

Email: laura@lasicilyanawines.co.uk
Address: 20-22 Perth Road, Scone, Perth, Scotland, PH2 6JJ